Privacy Policy - Institut Brabant

Last Updated: November 12, 2025

1. Introduction

Institut Brabant places great importance on protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit our website https://institutbrabant.com or interact with our services.

We are committed to complying with the Act respecting the protection of personal information in the private sector (Québec), as amended by Law 25, as well as the General Data Protection Regulation (GDPR) applicable to European users.

2. Person Responsible for the Protection of Personal Information

In accordance with Law 25, we have appointed a person responsible for the protection of personal information.

Name: Nathalie Brabant
Title: Privacy Officer
Email: nathalie@institutbrabant.com
Mailing Address: 876 Curé-Labelle Blvd, Suite 102, Blainville, QC J7C 2K9

Any request, question, or complaint regarding this policy or your personal information must be directed to this individual.

3. Personal Information Collected

We collect only the information necessary for the purposes for which it is used. This may include:

Identification data: first name, last name, mailing address, phone number, email address;
Browsing data: IP address, device type, pages visited, visit duration, cookies, and similar technologies;
Communication data: content of your messages when you contact us via form or email;
Transaction data (if applicable): payment information (managed by a secure third-party processor), order or registration history;
Other information: any data you voluntarily choose to provide.

We do not knowingly collect personal information from minors without parental or guardian consent.

4. Purposes of Collection

Your personal information is collected and used for the following purposes:

To provide, manage, and improve our services and training;
To communicate with you (registration confirmations, newsletters, responses to inquiries);
To personalize your experience on our website;
To ensure the security of our platform and prevent fraud;
To comply with our legal and regulatory obligations.

No automated decision having a legal or significant effect is made solely based on automated processing of your data.

5. Consent

We collect your personal information with your explicit consent, which may be obtained electronically (e.g., form submission, checkbox, or email).

You may withdraw your consent at any time, subject to legal or contractual requirements, by contacting us at the address listed in Section 2.

6. Cookies and Similar Technologies

Our website uses cookies to:

Enable proper website functionality (essential cookies);
Analyze traffic and improve performance (e.g., via Google Analytics);
Personalize your experience and our marketing communications (preference and advertising cookies).

You may configure your browser to refuse non-essential cookies or manage your preferences through our cookie consent banner.

7. Disclosure and Sharing of Information

We may share your personal information only with:

Our authorized employees and service providers who require access to perform their duties;
Our technical partners (hosting, newsletter delivery, payment processing), all of whom are bound by confidentiality agreements;
Legal or regulatory authorities if required by law.

No data is sold, rented, or exchanged with third parties for commercial purposes.

If your information is transferred outside Québec or Canada (e.g., to servers located in the European Union or the United States), we ensure that such transfers comply with the safeguards required by applicable law and the GDPR.

8. Retention and Security of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to meet legal obligations.

Appropriate physical, technical, and administrative measures are implemented to protect your data against loss, theft, unauthorized access, disclosure, copying, use, or modification.

9. Your Rights

In accordance with Law 25 and the GDPR, you have the following rights:

The right to access your personal information;
The right to correct inaccurate, incomplete, or ambiguous data;
The right to withdraw your consent;
The right to data portability (where applicable);
The right to erasure (“right to be forgotten”);
The right to lodge a complaint with the Commission d’accès à l’information (Québec) or a competent European authority.

To exercise any of these rights, please contact the individual identified in Section 2.

10. Newsletters and Communications

If you subscribe to our newsletter, you may withdraw your consent at any time by clicking the unsubscribe link included in each message or by contacting us directly.

11. Changes to This Policy

We may update this Privacy Policy at any time to reflect legislative, technological, or organizational changes. The updated version will be posted on our website with the date of the last revision.

We encourage you to review this Policy regularly.